Application Support Specialist (m/f/d)

Hays (Schweiz) AG | Vaud

JETZT BEWERBEN

befristet

Vollzeit

Erschienen vor 9 Tagen

Application Support Specialist (m/f/d)

Hays (Schweiz) AG | Vaud

JETZT BEWERBEN

befristet

Vollzeit

Erschienen vor 9 Tagen

My duties
  • System configuration and implementation. Setups and mandatory data for systems to operate
  • Administration, maintenance and support for existing systems and applications
  • Ensuring efficient coordination, professional implementation, and activation of the following platforms order to meet all business requirements:VISTA manager, VISTA Designer, Site Visit report, FAME Venue reports, ERT, Activity Plan 
  • Acting as a point of reference for all users maintaining working knowledge of the various solutions 
  • Setup or support setup/configuration activities before and after events for ICT solutions used on events
  • On-site support activities, applying the ICT event concept
  • Providing second-level support, ensuring that cases are handled well and quickly resolved
  • Producing and maintaining training-related documentation, including ad hoc training and configuration documentation
  • Acting as a key point of contact for calls escalated by the service desk team
  • Working with third-party developers to resolve bugs in systems or to run root cause analysis
My qualifications
  • In-depth experience as Application Support - Level 2 specialist
  • French / Advanced, English / Proficient
  • Experience of advanced data extraction and analysis and logical problem-solving skills
  • Strong interpersonal skills and a service-oriented approach
  • GIS and/or GoogleMaps a advantageous
  • Sufficient technical knowledge and insight to understand applications’ back ends, including the authorization model
  • Efficiency and the ability to coordinate actions and anticipate issues, adopting a proactive approach to the provision of services
  • Attention to detail
  • Ability to take ownership of decisions that lead the team to success
  • Resiliency and ability to work in a high-pressure environment 
My benefits
  • A very renowned company
  • Good infrastructure
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.

My contact at Hays


Contact
E-Mail: positionen@hays.ch
Tel: +41 44 225 50 00

Reference number
636863/1
JETZT ONLINE BEWERBEN